Shipping & Handling

Thank you for shopping at zanyshop. We want you to receive your Tops, Bottoms, and Dresses as quickly and smoothly as possible. This page explains our shipping methods, processing times, and handling procedures.

1. Processing Time

Once you place an order, we need time to prepare it for shipment. Processing includes verifying your payment, checking product availability, packing your items carefully, and handing the package to the carrier.

• Standard processing time: 1–3 business days

• Orders placed on weekends or public holidays will begin processing on the next business day.

You will receive a confirmation email when your order has been shipped. This email will include a tracking number and a link to the carrier's tracking page.

2. Shipping Methods and Delivery Times

Delivery times begin after your order has been shipped, not after you place the order. Estimated delivery times are based on business days (Monday through Friday, excluding public holidays).

Please note that delivery times are estimates only. Actual delivery may vary depending on your location, carrier delays, weather, or other factors beyond our control.

3. Shipping Destinations

We currently ship to addresses within the United States, including all 50 states and U.S. territories. International shipping may be available depending on your location. At checkout, you will see whether we can ship to your country.

We do not ship to P.O. boxes or APO/FPO addresses at this time.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

• The shipping method you select

• The total weight of your order

• Your shipping destination

You will see the exact shipping cost before you complete your purchase. We do not hide any fees.

5. Order Tracking

Once your order is shipped, you will receive a tracking number by email. You can use this number to check your package's status on the carrier's website.

If you do not receive a tracking email within 4 business days of placing your order, please check your spam folder. If it is not there, contact us at zanyshop@outlook.com with your order number.

6. Split Shipments

If you order multiple items, they may be shipped separately if some items are ready earlier than others. You will receive separate tracking information for each shipment. You will not be charged additional shipping fees for split shipments.

7. Lost or Delayed Packages

Once your package leaves our facility, it is in the hands of the shipping carrier. zanyshop is not responsible for delays caused by the carrier, weather, customs, or other external factors.

If your tracking status has not updated for more than 7 days, or if your package is marked as delivered but you have not received it, please contact us at zanyshop@outlook.com. We will open an investigation with the carrier on your behalf. Please note that investigations may take 7–14 business days.

8. Incorrect Shipping Address

Please double-check your shipping address before completing your order. If you realize you entered the wrong address, contact us immediately at zanyshop@outlook.com.

• If your order has not been shipped yet, we can update the address for you.

• If your order has already been shipped, we cannot change the address. The package will likely be returned to us by the carrier. Once we receive it back, we can reship it to the correct address. You will be responsible for any additional shipping charges.

9. Customs, Duties, and Taxes

For international orders (if available), your package may be subject to customs fees, import duties, or taxes levied by your country. These charges are your responsibility. zanyshop has no control over these fees and cannot predict them. Please contact your local customs office for more information before placing an order.

We are required by law to declare the full value of your order on the customs form. We cannot mark items as gifts or lower the declared value.

10. Handling Procedures

We take care in packing every order. Your items are folded neatly, checked for quality, and placed in secure packaging to prevent damage during transit.

If you receive a damaged item, please refer to our Refund & Return Policy for instructions. You must contact us within 7 days of delivery.

11. Business Days and Holidays

Our processing and shipping estimates are based on business days. Business days are Monday through Friday, excluding the following U.S. public holidays:

• New Year's Day

• Memorial Day

• Independence Day

• Labor Day

• Thanksgiving Day

• Christmas Day

Orders placed on or just before a holiday may experience slightly longer processing and delivery times.

12. Contact Us About Shipping

If you have any questions about shipping, handling, or your order's current status, please reach out to us:

zanyshop
zanyshop@outlook.com

Please include your order number if you are writing about an existing order. We typically respond within 1–2 business days.

Thank you for choosing zanyshop. We appreciate your business.